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Knowledge as "quality non-conformance": A critical case study of ISO 9000 and adult education in the workplace.

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Abstract

The study focused on the impact of the process seeking ISO 9000 registration and the way in which learning processes come to be defined as defective.

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Schied, F. M., Carter, V. K., Preston, J. A. & Howell, S. L., (1997) “Knowledge as "quality non-conformance": A critical case study of ISO 9000 and adult education in the workplace.”, Adult Education Research Conference 1(1997).

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Published on
1997-07-04