Abstract

Pharmaceutical-sales is a knowledge-intense, highly competitive and rapidly changing industry employing a geographically distributed workforce. The varied ways in which agents in this industry continue to learn for work are presented and examined. A framework is developed and employed for exploring and reporting fundamental characteristics of ways of learning beyond designation of in/formality. Findings include the importance of peer-learning for non-co-located peers, the identification of intentional incidental learning, and a non-traditional role for workplace learning in a knowledge-intense and competitive environment.

Keywords: Knowledge-workers, geographically-distributed learning, self-directed learning, peer- learning, incidental learning

How to Cite:

Hunter, C. P., (2011) “Characteristics Beyond In/Formality of Ways of Learning for Work: A Case of Knowledge-intense, Geographically-distributed Learning”, Adult Education Research Conference 1(2011).